Fraud Alert – ‘We are holding a parcel in your name’

Aberdeenshire Trading Standards have made us aware of personally addressed postcards which appear to come from a delivery company that are being delivered across the country.

The cards have text such as

The office is attempting to reach you. To claim this parcel and accept this offer, you must telephone the number below immediately and arrange for a delivery. The item is prepaid, but a processing and delivery free of £10 must be remitted. This fee can be paid only by telephone and only with a credit card (VISA or MasterCard). This is your only notification.


If you call the 020 number on the card you are asked to pay £10 by credit card. Victims who have reported this to Action Fraud, the national reporting centre for fraud and internet crime, have said that the automated service told them the package would be delivered the same day, but did not receive anything.

Action Fraud has received several reports of this recently occurring fraud and this information has been assessed by National Fraud Intelligence Bureau (NFIB) resulting in disruption of the fraudsters phone number.

As every these types of scam evolve so please be on the lookout for slight variations of this scam – which use different phone numbers and delivery items.

Advice from Action Fraud if you receive one these postcards is

  • Do not call the number provided.
  • Do not give your card details.
  • If you receive a delivery card through your letterbox which you do not believe is genuine and which asks you to dial a premium rate number, you can contact PhonepayPlus on 0800 500 212 (Mon-Fri, 8am-6pm) for further guidance.

If you receive one of these delivery cards, do not pay any money and report it to Action Fraud by calling 0300 123 2040 or by using the Action Fraud online reporting tool.

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