Police Scotland is once again warning the public to be vigilant against a telephone fraud scam circulating the North-east following a recent incident in Aberdeenshire where a resident lost over £15,000.
A number of people in the area have been targeted by fraudsters who telephone pretending to be from the person’s bank, advising that their bank account has been compromised.
This type of scam, commonly known as ‘Vishing’, then encourages the resident to transfer their money to a ‘safe account’ provided by the fraudster.
The fraudster instructs the resident to hang up and call the number on the back of their bank card to ensure the caller is genuine, however, they then keep the telephone line open and ‘answer’ the call.
In a recent incident, a customer was called by who they believed to be their bank, advising that over £15,000 had been accidentally transferred into their account and they would have to return it.
The fraudster thereafter talked the customer through the transfer procedure – the customer later checked her account and realised that the fraudster had first transferred the customer’s own money from a current account into the fraudster’s account.
Constable Kev Marron from Police Scotland Crime Reduction Unit said
We would advise that if you are telephoned by anyone pertaining to be from your bank to telephone your bank back especially if it involves transferring money, providing or confirming your bank details.
Always look up your bank’s telephone number and do not use a number the caller provides. Furthermore, if you do decide to ring back and verify the call it is advisable to do so on a different phone line, like another landline or on your mobile.
If this isn’t possible, leave at least 30 minutes between receiving the suspect call and making a new call. Some scammers keep the phone line open and will reconnect as soon as you dial a new number; continuing the scam by pretending to be a different person from the bank.
Always be suspicious if someone reporting to be from your bank or any organisation requests you to transfer money, asks for your bank or personal details. Above all, if there is the slightest doubt, attend in person at your branch.
If anybody has any concerns regarding telephone fraud they are asked to contact Police Scotland on 101.